No double handling, no extra costs: The Smartbox advantage

22 Apr 2025

two women unpacking a moving box

Moving and storing your belongings doesn’t have to be a drama. Between all the heavy lifting and trying to sort out the logistics, the usual way of doing things can be more hassle than it’s worth. Throw in a few surprise charges, and it’s enough to do your head in.

That’s where Smartbox comes in. It’s a smarter, more straightforward option for people in Sydney and Melbourne who want a no-fuss, budget-friendly way to store or move their belongings.

By ditching the double handling and scrapping the hidden fees, Smartbox makes the whole process easier from start to finish. No tricks, no stress – just a smooth, reliable service that’s built around what you need.

two women unpacking a moving box

What is double handling and why is it a problem?

Simply put, double handling refers to the repetitive lifting and transferring of items during a move or storage process. It involves repeatedly loading, unloading, and reloading belongings as they transition between points.

The hidden costs of double handling

  • Higher risk of damage: Every extra instance of moving your items increases the likelihood of wear, scratching, or breakage.
  • Time drain: Multiple handling rounds mean more hours wasted—not to mention coordinating schedules and transport logistics.
  • Rising costs: Double handling equals double the labour, meaning what might appear as affordable storage or moving becomes unexpectedly expensive.

Research shows that the average Australian move involves at least three points of handling, leading to disrupted schedules, frustrated customers, and damaged goods. Smartbox was designed to solve this.

People behind a Smartbox moving van

Say goodbye to double handling

Smartbox simplifies the process entirely, offering an efficient, hands-off solution that protects your belongings and saves you time.

Direct delivery to your door

Smartbox delivers its storage unit straight to your home, office, or business, so there’s no middleman or detour required.

Load once, keep it sealed

You pack your belongings at your own pace, seal the Smartbox, and it stays untouched until you’re ready to access it again.

No disruption in handling

After packing, your sealed Smartbox is transported to the storage facility without any unpacking or reloading along the way. You avoid the risks of damage and stress typically associated with traditional methods.

With Smartbox, everything you load stays secure without unnecessary interference.

Transparent pricing

One of the standout features of Smartbox is its transparent pricing. Moving and storage often come with surprise costs for fuel, tolls, or complex logistics, but Smartbox keeps it simple and upfront.

No hidden fees

  • All quotes are clear and comprehensive, covering transportation, storage, and rental duration.
  • You won’t pay extra for tolls, fuel, or stairs.

Pay for what you use

Flexible rental periods mean you’re not locked into unnecessary agreements. Your storage needs set the timeline.

No depot trips or truck rentals required

Smartbox brings the solution to you and handles all transportation, so you don’t have to visit depots or hire moving trucks.

It’s affordability without compromise.

Local expertise for Sydney and Melbourne residents

Smartbox understands the unique challenges of making moves in Sydney and Melbourne.

Ideal for homeowners, renters, and businesses

Smartbox isn’t just a one-size-fits-all solution. From homeowners to businesses, its flexibility caters to a wide range of customers.

Homeowners

Perfect for short-term storage when renovating your property. Keep your items safe during the chaos of construction.

Renters

Moving between rentals or relocating interstate? Smartbox keeps your possessions secure, giving you the flexibility you need.

Businesses

Struggling with excess inventory? Use Smartbox for mobile self-storage to free up your workspace without committing to long-term leases.

People packing moving boxes

How Smartbox mobile storage units work

Smartbox offers a streamlined and secure storage solution designed to seamlessly integrate into your busy life. Here’s what to expect in just five straightforward steps:

1. Book online or by phone

Book your Smartbox delivery through the Smartbox website or with a quick call to the team.

2. Delivery to your location

Smartbox brings a secure mobile storage box directly to your door.

3. Pack at your own pace

Load your belongings at your own pace; order packing materials if needed.

4. Collection and secure storage

When you’re ready, Smartbox collects the mobile storage box and stores it safely in our secure facility.

5. Redelivery when you need it

Need your items back? You can either have your Smartbox redelivered to your chosen address or access it at our warehouse—free of charge. For warehouse access, just give us a call at least two business days in advance, and we’ll have your unit ready during business hours.

If you’d prefer the unit delivered to your residence for access, we’ll need at least two weeks’ notice. A delivery fee may apply depending on how far you are from our warehouse.

It’s all about making storage as easy and hassle-free as possible.

Experience storage and moving without the stress

Smartbox transforms the way Sydneysiders and Melburnians think about moving and storage. By eliminating double handling and unnecessary costs, it puts control back in your hands.

With direct-to-door service, professional handling, and upfront pricing, Smartbox takes the guesswork out of moving and gives you peace of mind. Whether you’re shifting house, doing a reno, or need extra space for your business, Smartbox makes it easy. Get more space today, get an instant quote now.

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